Wednesday, July 9, 2008

Lost in Translation

I had a question about the additional driver policy on our rental for our week in Colorado. So I called the 800 number to get the details. I immediately get a guy with a thick Indian (as in India, the country) accent who puts me on hold to pull up the policy. Here's how the conversation went:

Me: I'd like to know your additional driver policy, please.
India: Additional drivers are $9.99 a day.
Me: Is the fee also for spouses?
India: Yes.
Me: Your website says an additional driver fee MAY apply, but it sounds like it's across the board.
India: (long pause, confused tone of voice) What border will you be crossing?
Me: (suppressing laughter) I'm not crossing a border. Thanks for the information. Goodbye.

1 comment:

Gilday said...

You're going to Canada? When did you change plans?